Clean, Safe, Code-Compliant Heat

Whether you burn wood, pellets, or gas, your hearth should be reliable, efficient, and mess-free. We handle installation, seasonal cleanings, diagnostics, draft fixes, and safety checks for stoves, inserts, and traditional fireplaces throughout New Britain, CT.

Comfort You Can Count On—From Installation to Annual Care

A hearth is the heart of a room—until it smokes, smells, or won’t light. Our Fireplace & Wood Stove Services bring order back to the fire with a clean, step-by-step approach: protect the area, verify venting and clearances, service the appliance, and document results with photos and simple recommendations. We work on open masonry fireplaces, factory-built units, wood and pellet stoves, and gas fireplaces and inserts. Every visit in New Britain, CT follows the same standards: clean containment, accurate diagnostics, and code-informed solutions that last beyond a single season.

Wood Fireplaces: Draw Better, Burn Cleaner

Poor draft, cold chimneys, and rough smoke-chamber transitions are classic culprits behind smoky rooms. We deep-clean the firebox and smoke chamber, remove creosote from the flue, and verify damper and cap performance. If needed, we recommend smoke-chamber parging to smooth the pathway, insulated liners to keep flue gases warm, or a top-sealing damper to tame downdrafts and energy loss. You’ll notice easier starts, cleaner glass doors, and less odor after each burn.

• Firebox and smoke-chamber cleaning
• Damper repair or top-sealing upgrades
• Cap and screen checks to block rain and pests
• Liner evaluations for correct sizing and condition

Pellet Stove Cleaning & Tune-Ups

Pellet appliances reward regular maintenance with consistent heat and low emissions. Ash accumulates in the burn pot, baffles, passages, and vent cap—cutting airflow and triggering shutdowns. Our tune-up includes a thorough vacuum service (with sealed HEPA filtration), cleaning of blowers and sensors, inspection of gaskets, and verification of auger feed and ignition. We also confirm that the vent run meets manufacturer specs for equivalent length, elbows, and terminations—common sources of error codes and poor performance.

Gas Fireplace & Insert Maintenance

Gas systems burn clean, but they still collect dust on burners and need periodic safety checks. We clean and inspect pilot assemblies, test thermocouples/thermopiles, verify flame characteristics, and ensure the glass seal is intact. For direct-vent units, we confirm vent joints and terminations are sound and that clearances to combustibles are preserved. If your flames are lazy or sooty, or the unit shuts down intermittently, we’ll pinpoint the cause—no guesswork.

• Burner cleaning & flame balancing
• Pilot/ignition & safety sensor tests
• Glass cleaning and gasket checks
• CO and venting verification

Appliance Installations & Conversions

Ready for a new insert or freestanding stove? We evaluate room volume, chimney height, vent path, and clearance requirements, then propose options that meet both performance and aesthetic goals. Installations follow manufacturer instructions and local codes, with attention to hearth protection, mantel clearance, and termination height. Converting from wood to gas or adding a pellet insert? We handle the liners, adaptors, caps, and permits coordination so you get a neat, code-compliant finish.

Draft & Venting Diagnostics

Draft problems show up as smoky starts, lingering odors, or flame instability. Causes range from flue oversizing/undersizing to short stacks, blocked caps, negative pressure, or long horizontal runs on pellet/gas vents. We examine appliance specs, liner dimensions, chimney height versus roofline, termination style, and competing exhaust devices in the home. Solutions may include insulated relining, height adjustments, termination changes, outside-air kits, or balancing return air to stabilize pressure.

Safety First—Every Visit

We treat fireplaces and stoves like the heating appliances they are. That means verifying clearances to combustibles, checking hearth protection and mantel limits, inspecting electrical/gas connections where applicable, and confirming that vent paths remain within manufacturer limits. You’ll receive a written summary with photos and prioritized recommendations—what’s urgent for safety, what protects performance, and what’s optional for comfort or aesthetics.

What to Expect During Your Appointment

1. Protect & Prepare: Drop cloths, PPE, and sealed HEPA vacuum—no soot clouds or ash spread.
2. Service & Inspect: Clean the appliance and vent path, test safety systems, and verify draft.
3. Document & Advise: Photo notes, measurements, and clear recommendations you can act on.
4. Clean Up: We leave the area tidy and ready for that first fire of the season.

Care Tips Between Visits

• For wood: burn seasoned hardwood under ~20% moisture; avoid smoldering fires.
• For pellets: store fuel dry; sift out fines; schedule a mid-season quick clean if usage is heavy.
• For gas: keep louvers and intakes dust-free; call if flame turns yellow or sooty.
• All systems: confirm the cap is secure after wind events and keep the hearth clear of combustibles.

Why New Britain Homeowners Choose Us

We’re local to New Britain, CT—and that matters. We know how fast temps swing, how wind hits certain rooflines, and how homes are built here. Our recommendations are practical, our pricing is straightforward, and our workmanship is neat. You’ll get honest options with no pressure and results you can feel the next time you light a fire.